KRATVYA · DIGITAL STUDIOIdeas taking shape.Preparing a clearer way forward
THOUGHTFUL DIGITALEST. FOR WHAT'S NEXT
SELECTED WORKStartups

Subscription-Based SaaS Product with Admin Panel

A subscription SaaS product foundation connecting account setup, plan selection, day-to-day product use and administration. Customers can understand their workspace and subscription state, while product operators can manage users, plans and support tasks through a separate, permission-aware control panel.

DISCIPLINE StartupsPORTFOLIO KRATVYA / SELECTED WORK
Subscription-Based SaaS Product with Admin Panel — Startups project

Designed around
the real work.

01 / THE CHALLENGE

A subscription product must make its value and account state clear from the first session onward. Customers need predictable onboarding and billing information, while internal administrators need enough control to support accounts without broad, untracked access.

02 / PRODUCT DIRECTION

The product is structured around a customer workspace and a distinct administration area. Account setup, core product actions and plan details are connected; operational tools expose account status and support actions according to role.

03 / EXPERIENCE DETAILS
  • Onboarding introduces setup tasks in a sequence users can complete.
  • Plan and billing states explain current access and any required action.
  • Customer workspace navigation remains separate from internal administration.
  • Administrative actions are permission-aware and designed to be auditable.
04 / DELIVERY CONSIDERATIONS

01Identify the product's first useful workflow, user roles and subscription rules.

02Define identity, billing provider boundaries, plan changes and account lifecycle states.

03Validate onboarding and admin operations with realistic account scenarios.

04Plan instrumentation and support feedback before expanding the product roadmap.